Andy asks: I placed an order with the free standard shipping and it's it looks like the parcel is stuck. I tried tracking it and it has been a few days. Do you know what is going on there?
USPS has been running late on a good number of deliveries in the last three months. Please hang in there---it will be delivered soon. If the package is lost, please rest assured that we will either refund or replace the order. We thank you for your patience.
Angela asks: I'm looking for some timber screws with various lengths both 4'' and 5''. Do you supply those?
We offer timber bolts in a hot dipped galvanized finish. Please see the below filtered list of what we carry:
If you are looking for something specific, we could potentially source it depending on the quantity you are looking for and lead time.
Fred asks: What is carrier for std shipping? Unfortunately anything sent by post office other than priority takes a month or two, which is unacceptable. PO priority, UPS or FedEx are only ways thing get here is a reasonable time.
If it's over a pound it will be ups ground or USPS priority mail, determined at time of shipping. Under a pound first class.