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Ask ASMC Weekly Mailbag: Week Of August 24th

Posted by Michael on 25th Aug 2020

Andy asks: I placed an order with the free standard shipping and it's it looks like the parcel is stuck.  I tried tracking it and it has been a few days.  Do you know what is going on there?

USPS has been running late on a good number of deliveries in the last three months. Please hang in there---it will be delivered soon.  If the package is lost, please rest assured that we will either refund or replace the order.  We thank you for your patience.

Angela asks: I'm looking for some timber screws with various lengths both 4'' and 5''.  Do you supply those?

We offer timber bolts in a hot dipped galvanized finish.  Please see the below filtered list of what we carry:

https://www.asmc.net/search.php?q=timber%20bolt§ion=content

If you are looking for something specific, we could potentially source it depending on the quantity you are looking for and lead time.

Fred asks: What is carrier for std shipping? Unfortunately anything sent by post office other than priority takes a month or two, which is unacceptable.  PO priority, UPS or FedEx are only ways thing get here is a reasonable time.

If it's over a pound it will be ups ground or USPS priority mail, determined at time of shipping. Under a pound first class.