Daisy asks: With the Thanksgiving holiday, can you please tell us your hours of operation this week?
Great question Daisy. ASMC Industrial will be CLOSED on Thursday November 28th so our employees can spend time with their families. We will re-open on Friday with limited hours. If you do have an order that needs expedited processing, we recommend contacting our sales team directly and speak with a representative either by email (email@example.com) or phone (888-660-0334).
Horatio asks: I placed an order on the website with free standard shipping, however, I now need the order so ship expedited due to my business needs. It doesn't look like the order has left your warehouse yet, what can we do?
If you do have an order that needs expedited processing, we recommend contacting our sales team directly and speak with a representative either by email (firstname.lastname@example.org) or phone (888-660-0334). If you have a UPS account handy, please have that number ready to go when speaking with a rep. Otherwise, we can add on an additional freight charge to your order (provided it has not been picked up already), and ship it out however you need. All billed freight charges ship UPS.
Zach asks: Where would I send my tax exempt form so I'm not paying tax on my purchase?
Great question Zach. Unless you are located in the state of Illinois, we do not charge sales tax on your purchase. If you do live in the state of Illinois, and would like to submit your tax exempt form, please email it to: email@example.com.