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ASK ASMC Weekly Mailbag- Week of January 21st

Posted by Michael on 21st Jan 2019

From Harry: I ordered 200 pieces of one of your items, and I only received 198.  When can I expect to receive the other 2 missing pieces?

Thanks so much for your question Harry.  All of our smaller fasteners are scale counted and while we do our best to ship the exact quantity ordered, sometimes we see up to a 5% difference either way in either an under or over-shipment.  This is why we recommend if you need an exact amount of a small item, to please order a few extras just in case. 

From Delores: I am looking for a domestically made fastener.  How do I know if the one I'm looking at online is import or domestic?

Great question Delores.  The answer is very simple.  If the item you are looking at on the website has USA in the title, then it is a domestic part.  If it does not, then it is an import part.

Quentin asks: I want to purchase one of your items but I need it to have no head markings.  Is this a possibility?

Unfortunately not Quentin.  All of our items have head markings. 

Homer asks: I'm looking at one of your items with a 25 piece minimum, but I only need 6.  If I'm willing to to pay double the unit price and shipping, can you sell me a lower quantity

Unfortunately not Homer.  You must purchase the minimum quantity.